- Is WhatsAutomate on the official WhatsApp Cloud API?
- Yes. We're a direct integration with Meta's Cloud API — no resellers, no per-message surcharges from us. Meta's conversation fees apply on your side.
- Can I keep my existing WhatsApp number?
- If it's a personal WhatsApp account, you'll need to migrate it to WhatsApp Business Platform first. We walk you through it during onboarding.
- How does AI auto-reply avoid hallucinations?
- Replies are grounded in your uploaded knowledge base with retrieval-augmented generation. Low-confidence answers escalate to a human with full context.
- Will broadcasts get my number flagged?
- Not if you use approved templates, respect Meta's quality rating, and honor opt-outs. We rate-limit automatically and surface quality warnings before they bite.
- Do you support Instagram and Messenger?
- Yes — via Meta Graph. TikTok and YouTube are supported for comments and reply workflows.
- Is there a free plan?
- Yes. Free includes the shared inbox, 1 seat, and 1,000 conversations per month.